Claims

In the event of an accident then call our dedicated 24/7/365 claims report line on 0344 243 8748.

We will complete the report form with you over the phone and arrange for the repair of your vehicle without delay.

If you require recovery then we will ensure that you are recovered to a place of safety (usually your home address) and will recover your vehicle into storage until the next working day, where onward recovery will be arranged.

We will book your vehicle into our repair network for an estimate which will be reviewed by our team of in-house experts via desk-top method with authorisation following soon after.

We will provide you with a free-of-charge courtesy car for the duration of your vehicle repair and in the event of a non-fault incident, we will provide you with a suitable like-for-like replacement vehicle.

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Fleet and Commercial Ltd is an appointed representative of Ten Insurance Ltd, which is authorised and regulated by the Financial Conduct Authority.